Senior Manager, Employee Experience Crew Government Relations and Visa
Job Description
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
The Royal Caribbean Group’s Workforce Strategy and Movement Team has an exciting career opportunity for a full time Senior Manager, Employee Experience Crew Government Relations and Visa reporting to the Director, Global Crew Government Relations & Visas.
This position will work on-site in Miami, Florida.
Position Summary
This role supports the Director Global Crew Government Relations and Visas. The Sr. Manager supports and is responsible for providing strategic guidance on any Immigration, Customs or compliance issue for all employee’s land & sea. They support all RCG Global offices including, Singapore, Shanghai, and Australia. Supports HRBP, Hotel & Marine Operations. Supporting, maintaining, and fostering the relationship with all U.S. and Foreign government agencies pertaining to our crew’s visas, global port processing and government formalities.
Supports and manages all work permits for New Builds including contractors and shoreside employees. Supports and manages immigration, customs and sign on/off processes for crew in all 460 ports. Supports and maintains, a fosters daily relationship with Government entities and their staff. Responsible and support shoreside employees in visa guidance, visa entry, including those holding L1, H1B and ARC pertaining to New Build, Revites etc.
* Represents the Department and RCG USDOS and CBP DC in the Directors absence
* Supports and Manages Hotel Operations All Brands (New Build, Revites, Dry Docks, port concerns)
* Meets with and supports Marine Operations planning(New Build, Revites, Dry Docks, port concerns)
* Manages Ships Certificate of Insurance for all vessels (Ships COEs) Current and New Build
* Meets & supports with global Embassy and Consulates
* Supports Ministers of Foreign Affairs (France, Spain, Finland, Italy and Germany) -New Build Global Visa Planning.
* CLIA US May represent RCG in absence of Director
* CLIA EU May represent RCG in absence of Director
* Attends HRBP shipboard fleet calls with all brands as needed to support operations and vessels
* Supports Entertainment Scheduling Managers, Directors, and VP’s (RCG Studio all deployment visas)
* Supports Tui and Hapag-LloydVessel Managers (Port Immigration issues, Dry Dock, revites)
* Manages all TravelMart Immigration access for all U.S. and Foreign Embassies and Consulates
* Attends Scheduling, CRT, Operation meetings and calls supporting the global team
* Reports out on any global Embassy, Consulate or port Immigration or Customs issues for immediate resolution
* Provides support on all Immigration Beta programs for CAM Savings.
* Supports all medical paroles, medical Safeguarding in conjunction with RCG Shoreside Medical team
* Manages Visa Desk and Visa Employee
* Managers the global processing centers data (VFS, BLS, TLS) to Embassy and Consulate Visa Sector.
* Manages the CV vetting, supporting the T.A. group for all restricted nationalities.
We know there’s a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We’ll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
