Site Reliability Engineer- W2 Only (No H1b or OPT)

Job Description

Title: Systems Reliability Engineer

Location: Minneapolis, MN-Hybrid

Duration: 12 months

Rate: $50/hr on W2 Only

In this role, you will: SRE, Site Reliability Engineer, Application Support, Automation, Observability / Monitoring, Release Management / Planning / Orchestration

Responsibilities

* Support suite of applications across varying technologies enabling wires and payment processing.
* Partner with cross-organizational teams to ensure end-to-end platform engineering capabilities are implemented, ensuring resilience, high performance, and high availability of the applications.
* Responsible for production deployments, ensuring governance and controls and act as a gatekeeper for any changes to the production environment.
* Provide cross-functional and cross-organizational coordination on root cause analysis for any production issues.
* Drive recovery efforts during incident calls. Gather essential information for root cause analysis and stability improvement.
* Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability.
* Conduct incident management and coordinate/implement solutions to prevent customer impact.
* Inform leadership on ongoing issues through formal communications in alignment with ITIL best practices.
* Learn new tools and concepts in platform engineering space to implement automation, building and testing CI/CD pipelines, Ansible, Prometheus, and Cloud engineering concepts etc.
* Contribute to increasing system efficiencies and lowering the human intervention time on related tasks.

Experience

* 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
* 7+ years of experience with Linux
* 5+ years database support/knowledge with Mongo and/or SQL experience (Oracle SQL)
* 2+ years app development or support in payments and/or wires applications

Background

* Experience in payments and/or wires application technology (major/large banking technology experience).
* Exposure/knowledge/understanding MTS (Money Transfer System), Real Time/Instant Payments, and other payment origination applications and technologies.
* Linux bash scripting ability – develop scripts on the fly and seek automation opportunities to improve/stabilize application space and reduce manual intervention requirements.
* Kafka understanding/experience.
* Proficiency in utilizing Service Now for incident, problem, and change management (opening incidents, reviewing changes, documenting records).
* Extremely strong verbal, written, and interpersonal communication skills.
* Ability to identify root-cause issues/improvement opportunities, and design approaches.
* Knowledge and understanding of complex enterprise systems and frameworks including frontends, middleware, services layer, database, backend, and downstream interfaces.
* Hands on experience using monitoring tools like Splunk, AppDynamics, Grafana, Geneos ITRS etc.