Training Specialist

Job Description

**Job Title:**
Training & Development Specialist

**Department:**
IT

**Reports To:**
Training & Instructional Design Manager

**(“US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”)**

**Travel & Store Coverage Plan ( 2 openings for Bronx and Brooklyn)**

We want to be transparent about travel expectations so candidates know this is a
**well-planned and organized role—not a hectic travel job.**

– **No long same-day travel:**
You will
*not*
be asked to travel from the Bronx to Long Island and then to Pennsylvania in the same day. That doesn’t happen here.
– **Organized scheduling:**
All store visits are grouped in a logical way. Our scheduling manager (Fatima) ensures your travel is smooth and realistic.
– **Localized assignments:**
Most days are kept
**within the same borough**
(e.g., Bronx, Manhattan, Brooklyn, Queens, or Long Island). Traveling across multiple boroughs in one day is not the norm.
– **Hotel & meals covered:**
For new store openings outside your home area (for example, if a Connecticut store is opening but you live in the Bronx), the company covers
**hotel stays and meals**
so you don’t need to commute daily.
– **Occasional extended coverage:**
From time to time, you may be asked to cover stores in
**NJ, Staten Island, Upstate NY, or a few New England stores**
, but this happens only as needed and is always scheduled in advance.
– **CT & New England visits:**
Trips to Connecticut or New England are
**infrequent**
—typically spaced out 1.5–2 months between visits.

**Summary:**

We are seeking a
**Training & Development Specialist**
to deliver engaging and effective training programs for employees and store members. This role involves both in-person and virtual training, using creative methods to ensure participants gain the knowledge and skills they need to succeed.

**Responsibilities:**

– Facilitate training sessions (English & Spanish) on systems and tools (e.g., SAP) through interactive methods.
– Prepare training materials, set up sessions, and ensure smooth delivery.
– Create a positive and inclusive learning environment.
– Monitor engagement, provide one-on-one support, and adjust content as needed.
– Collect feedback, evaluate effectiveness, and recommend improvements.
– Maintain and update training resources and materials.
– Collaborate with the training team to enhance programs and share best practices.
– Stay current with training trends, tools, and facilitation techniques.

**Qualifications:**

– Bachelor’s degree in Education, Business, or related field (preferred).
– Experience delivering in-person and virtual training to diverse groups.
– Bilingual: Proficient in
**English and Spanish**
.
– Strong communication, facilitation, and adaptability skills.
– Comfortable with learning technologies (LMS, webinar platforms, MS Office, etc.).
– Strong time management, problem-solving, empathy, and patience.

**A reasonable, good faith estimate of the minimum and maximum annual salary will be $70,000 $70,000 for this position with full benefits.**