Job Description
**Salesforce Tech Lead**
**Location: San Francisco Bay area , California – 100 % Onsite**
**Only USC / GC / (H1B Only Strong profiles)**
**Contract 10+ YEARS**
**Mandatory Skills :**
**Migration and Implementation with MuleSoft and UI UX**
**Key Skills and Responsibilities**
– **Expertise in Salesforce any other Patient CRM platform/systems**
– Design and work closely with Architect to define end-to-end flow among various platforms/systems like any CRM Cloud and AWS, ensuring a “single source of truth” for patient data.
– AI Orchestration: Lead the development of Agentic AI solutions that process real-time data from the Data Lake to deliver proactive “nudges” to patients and case managers.
– Expertise in AWS Services like Lambda, Glue, S3, Athena etc.
– Expertise in developing custom AI Agents using AWS BedRock
– Excellent ability to analyze complex data sets, troubleshoot issues, and optimize data workflows.
– Creative problem-solving mindset to address technical challenges.
– Ability to convey complex technical ideas clearly to both technical and non-technical stakeholders.
– Data Governance: Ensure all digital solutions comply with Pharma-specific regulations (HIPAA and regional privacy laws).
– Experience in Patience Engagement and Patient Service tools in Pharma Commercial domain.