Administrative Assistant II – Admissions

Job Description

**Posting Details**
——————-

Position Information
**Recruitment Number** 1549

**Number of Vacancies** 1

**Working Title** Administrative Assistant II – Admissions

**Classification Title** Administrative Assistant II

**Proposed Salary to be Offered** $16/hour ($33,280 annually)

**Appointment Percentage (Budget)** 100

**Position Summary**
The University of Wisconsin-La Crosse provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. The UW-La Crosse Admissions Office is seeking qualified applicants for the Administrative Assistant II position within the Admissions Office. The Administrative Assistant II position is the lead staff member in answering a high volume of phone calls and assisting visitors to the Admissions office. This individual is also responsible for the initial processing of admission applications, which includes gathering data, updating data, and accessing electronic applications. This individual’s other responsibilities include coordinating all mail activities and processing freshman enrollment cancellations. The person in this position performs a variety of office support functions to fulfill responsibilities, and will utilize PeopleSoft, ImageNow, Target X/Salesforce CRM, Shop UW+, Qualtrics, Microsoft Word, Outlook, Calendar, Excel, and various web browsers.

Reporting to the Assistant Director of Admissions, the Administrative Assistant II will be the primary front line staff member to greet and welcome guests and visitors. This position will work extensively with prospective students and their families and must have strong customer service skills, good computer skills, be knowledgeable of database software, and have excellent telephone and oral communication skills. In addition, the ability to multitask is essential to overall job performance. All responsibilities shall be executed while demonstrating a commitment to Inclusive Excellence. The normal work schedule for this position is 7:45 a.m. to 4:30 p.m. with all duties performed while physically located in the UW-La Crosse Admissions Office.

**Position Type** Staff/Administrative

**Pay Basis** Hourly

**FLSA** Non-Exempt

**Contingent Upon Funding** No

**Is this position eligible for employment sponsorship, (H1B or PERM)?** No

**Required Qualifications**
* High school diploma or equivalent.
* Knowledge and experience in the use of computer software including Microsoft Office Suite (i.e. Word, Excel, PowerPoint, etc.).
* Knowledge and experience in the use of email functions and electronic calendars.
* Excellent customer service skills (face-to-face, phone, email)
* Effective oral and written communication skills.
* Excellent organizational and time management skills.
* Ability to coordinate projects, multi-task, and work independently.
* Possess an attention to details despite frequent interruptions.
* Ability to use discretion and good judgment regarding confidential information.

**Preferred Qualifications**
* Earned associate and/or bachelor’s degree (accreditation standards of degree-granting institution meets acceptable levels of quality and academic standards)
* Work experience in higher education setting
* Work experience in providing quality customer service
* Ability and willingness to maintain and enhance professional competencies by participating in professional development workshops, seminars, and training sessions, related to current position responsibilities.

**Physical Demands**
**Reasonable Accommodations**

UWL provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact **hrinfo@uwlax.edu** or 608.785.8013. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

All position descriptions are required to provide physical demands and working condition/environment and may not be published in the job announcement. For information on the physical demands and/or working conditions/environment for this position, please contact Human Resources at **hrinfo@uwlax.edu** or 608.785.8013.

**Working conditions and environment**
* Office setting.

**Miscellaneous Information**
**Information about your Benefits**

Your benefits add an additional 40%+ to the overall financial package from the university.

Highlights include:* paid vacation for 12-month positions.
* excellent flexible health insurance with low co-pays and good coverage.
* paid holidays and sick days.
* after 5 years of employment, you become vested in our retirement system which ensures income post-career.
* benefits at UWL are highly competitive with local industry and some of the strongest in state and nation.

Benefit eligibility is determined at point of hire. This information is provided for illustrative purposes only. Benefits are also pro-rated based on the appointment percentage.

**Information about** **UWL** **and the Surrounding Region**
The University of Wisconsin-La Crosse (UW–La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.
For more than a decade UW-La Crosse has been named one of Kiplinger’s 100 Best Values in Public Universities and has appeared prominently on the *U.S. News & World Report* list of “America’s Best Colleges” for more than 15 years, and is ranked #4 on its list of the Best Regional Public Universities in the Midwest. UW-La Crosse ranks 6th nationally among the Top LGBTQ-Friendly Colleges for 2018-19 by AffordableCollegesOnline.org (ACO).
With a student population of roughly 10,500, the university offers 91 undergraduate programs, 21 graduate programs, and 2 doctoral programs through the following three colleges, the College of Arts, Social Sciences, and Humanities, the College of Business Administration, and the College of Science and Health, as well as the School of Education. There are over 600 full-time faculty and instructional academic staff, 75 percent of whom hold terminal degrees. UW-La Crosse boasts a retention rate (freshmen returning as sophomores) of 84 percent, graduation rate (degree within six years) of 70 percent, and is among only 12 institutions cited nationally by the American Association of State Colleges and Universities for its success in linking campus culture and university leadership to outstanding graduation rates.
UW-La Crosse’s strategic plan Sustaining Excellence continues to move our community forward through its four pillars: increasing community engagement, achieving excellence through equity and diversity, investing in our people, and advancing transformational education. More information about the ongoing work of Sustaining Excellence is available at **www.uwlax.edu/info/strategic-plan**.
The UW-La Crosse campus is in southwestern Wisconsin, nestled in a residential area of the City of La Crosse and positioned as part of a larger metro area with a population close to 140,000. The area, known as the 7 Rivers Region, is famous for its exceptional natural beauty which includes the Mississippi River on one side, majestic bluffs on the other, and views of rolling farmland and forested valleys in between. Abundant water, woodlands and varying terrain provide ample opportunities for year-round outdoor recreation. Only a couple of hours from Minneapolis or Madison, La Crosse enjoys the affordability and charm of small town living with larger city benefits. Three colleges, two world-class medical institutions, the La Crosse Symphony Orchestra, a restored nineteenth century downtown business district, and a number of galleries and art centers have made La Crosse a regional center for culture, entertainment, medical care, shopping, sports and recreation. More information about the La Crosse metro area can be found here: **Choose La Crosse**. Learn more about UW-La Crosse here: **https://www.uwlax.edu/human-resources/services/talent-acquisition-and-employment/finalist-welcome/**
**AA/EO Statement**

The University of Wisconsin-La Crosse is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWL, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.**COMMITMENT** **TO** **INCLUSIVE****EXCELLENCE**
Inclusive Excellence is a source of strength, creativity, and innovation for the University of Wisconsin La Crosse. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the Universities of Wisconsin community. We commit ourselves to the pursuit of excellence in teaching and learning, research, scholarship, creative activity, community service, and diversity as inextricably linked goals.
The University of Wisconsin La Crosse fulfills this by creating a welcoming and inclusive community for people from every background – people who serve the State of Wisconsin and the public good.

**Annual Security and Fire Safety Report (Clery Act)**

For the UWL Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see **https://www.uwlax.edu/police/annual-security-report/** or contact the University Police Department at 608.785.9000.

**Redbook Position** Yes

**Division/College** Student Affairs Division

**Description of College / Department / Program / Division / Unit**
The Division of Student Affairs’ role is to enhance and support students learning experience here at UWL. We work closely with faculty, staff, community members, alumni and most importantly, students to provide quality programs and services which promote learning, leadership, involvement, service and the celebration of diversity. The Division includes a number of departments: Admissions and Recruitment, Campus Child Center, Counseling and Testing, Student Health Center, Intercollegiate Athletics, Recreational Sports, Residence Life, Student Life, University Centers, and the Vice Chancellor & Dean of Students office. The staff of the Division is truly student-centered and concerned about the holistic development of the student.

Duties/Responsibilities

**Posting Detail Information**
——————————

Posting Detail Information
**Posting Date** 08/15/2024

**Continuous Recruitment** Yes

**Continuous Recruitment First Review Date** 08/30/2024

**Close Date**

**Special Instructions**
**Application deadlines**

**TO** **ENSURE****CONSIDERATION****: Priority consideration is given to those candidates who apply by the listed ‘First Review Date’.** Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

**Confidentiality of Applicant Materials**

UWL is a state agency and subject to Wisconsin’s Open Records Law. UWL will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.

**CBC** **& Reference Check Policy**

All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

**Position Contact Name** Kayah-Bah Malecek

**Position Contact Email** kmalecek@uwlax.edu