Business Analyst with AI Integration and Virtual Assistant || Hybrid and Locals only

Job Description

**Job Title-**

**Automation & AI Business Analyst**

**Project Location – 3 Days hybrid in NYC, NY – Locals only**

**Duration- 6+ months contract**

**Visa- USC/ GC/ GCEAD/ H1B**

**Responsibilities & Qualifications**

– **Virtual Assistant Foundation**
: Develop business requirements, content orchestration across middle layers, and guardrails for ontologies and refinement processes.
– **Content Curation & Knowledge Management**
: Design frameworks for content generation, classification, and curation, working with AI COE and business stakeholders to address audience-specific needs.
– **Capability Framework**
: Establish foundational capabilities for the VA roadmap, including integration with core systems, knowledge repositories, user interaction design, and chat features leveraging AI.
– **Evaluation & Monitoring**
: Define monitoring processes, call containment evaluation, KPI-driven outcome measurement, and user testing methodologies with robust feedback loops.
– **LRC & Responsible AI**
: Embed Responsible AI principles in design. Support Legal, Risk, and Compliance reviews, building on established LRC frameworks.