Business Systems Supervisor
Job Description
**Job Details**
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**Working Title: Business Systems Supervisor**
**Job Class: State Program Administrator, Director**
**Agency: Revenue Dept**
* **Job ID**: 80865
* **Location**: St. Paul
* **Telework Eligible**: Yes
* **Full/Part Time**: Full-Time
* **Regular/Temporary**: Unlimited
* **Who May Apply**: This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 10/21/2024.
* **Date Posted**: 10/15/2024
* **Closing Date**: 10/28/2024
* **Hiring Agency/Seniority Unit**: Revenue Dept / Revenue (inc Assesors)-MMA
* **Division/Unit**: Tax Operations Division / Tax Ops-Business Systems Unit2
* **Work Shift/Work Hours**: Day Shift
* **Days of Work**: Monday – Friday
* **Travel Required**: No
* **Salary Range:** $37.60 – $54.16 / hourly; $78,508 – $113,086 / annually
* **Classified Status**: Classified
* **Bargaining Unit/Union**: 216 – Middle Management Association/MMA
* **FLSA Status**: Exempt – Executive
* Designated in Connect 700 Program for Applicants with Disabilities: Yes
### **The work you’ll do is more than just a job.**
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
**Job Summary**
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The supervisor of the Business Systems Unit 2 (BSU 2) provides direction and leadership for the staff responsible for making sure the agency’s business systems meet internal and external user needs, while working on initiatives that support strategic division and agency objectives. This supervisor promotes good stewardship of state resources while balancing operational efficiency and standardization with flexibility and customer service.
This is a highly collaborative position, promoting teamwork with other Department of Revenue supervisors and management to create and drive consistent standards and measures for BSU staff and their functions. This supervisor works closely with other teams across the agency, including many other divisions, MN.IT, Coordinator Supervisors, and the Integrated Tax Management Team.
This position is eligible for telework to applicants who reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota. Telework eligibility is based on the business needs of the unit and is at supervisory discretion. Commuting to the St. Paul office location for occasional in-person meetings is expected.
**Qualifications**
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### **Minimum Qualifications**
* Experience supervising professional level employees OR experience as a lead worker of
professional level employees.
AND
* Four (4)* years of professional level experience in business systems analysis, testing and project/product management.
* An associate degree may substitute for 6 months of experience. Bachelor’s degree may substitute one (1) year of experience; master’s degree substitutes for eighteen (18) months of experience; PhD substitutes for twenty-four (24) months of experience. Majors in information technology, business administration, public administration, management, or other closely related fields are acceptable.
Applicants who meet the above experience requirements will be further evaluated during the interview based on the following:
* Demonstrated ability to work under pressure and effectively manage time with strong organizational skills.
* Experience managing performance, mentoring, coaching, and training staff
* Experience working with multiple methodologies including working on an Agile project/team.
* Demonstrated problem-solving skills in problem definition, information gathering and research, alternative analysis, applying
creative solutions to unique and/or immediate problems, and appropriate resolution implementation.
* Ability to communicate clearly, present complex information to users in a comprehensive style, translate business information to
technical stakeholders and translate technical and system information to non-technical stakeholders.
* Proven ability to collaborate, work effectively as part of a team and establish and maintain working relationships with all levels of
business customers and technology staff.
### **Preferred Qualifications**
* Four (4) years of experience supervising professional level employees OR four (4) years of experience as a lead worker of professional level employees.
* Experience leading in a results-based, production environment.
* Experience working in GenTax
* Experience in process improvement, change management, operations management, and building teams.
* Knowledge of Minnesota Department of Revenue business functions, operations, and systems.
* Agile/Scrum training, Certified Scrum Master and/or Certified Product Owner.
### **Physical Requirements**
Requires occasional moving of articles such as boxes, accounting records, laptop computer, and portable printer.
### **Additional Requirements**
Prior to an offer of employment, a background check will be conducted. This will include, but is not limited to checking degrees and licensures, criminal history, and tax filing and payment history. All individual income tax filing and payment obligations must be current prior to interviewing for this position.
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
**Application Details**
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### **How to Apply**
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
### **Contact**
If you have questions about this position, contact Megan Wells at megan.a.wells@state.mn.us or 651-556-3053.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Megan Wells at megan.a.wells@state.mn.us.
If you need a reasonable accommodation for this interview and/or testing process, please contact the Department of Revenue ADA Coordinator at revenue.eai@state.mn.us.
### **About Revenue Dept**
The Minnesota Department of Revenue works to fund the future for all of Minnesotans. We manage over 30 different taxes and collect $26.7 billion annually in state taxes, which funds state programs such as healthcare, transportation, public safety, and early childhood, K-12, and higher education.
Revenue is dedicated to an inclusive work environment that celebrates and values the diversity of each employee and reflects the communities we serve. We’re committed to a culture of inclusion where everyone can bring their authentic selves to work and thrive.
We value a work life balance for our employees, and many of our employees telework in a full or hybrid capacity. For those that come to the office, regularly or occasionally, we invested in a state-of-the-art hybrid workspace located at the Stassen building in St. Paul.
Find out more about us on our website.
#### **Working together to improve the state we love.**
What do Minnesota’s State employees have in common?
* A sense of purpose in their work
* Connection with their coworkers and communities
* Opportunities for personal and professional growth
#### **Benefits**
As an employee, you’ll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
#### **Your benefits may include:**
* Paid vacation and sick leave
* 12 paid holidays each year
* Low-cost medical, dental, vision, and prescription drug plans
+ Fertility care, including IVF
+ Diabetes care
+ Dental and orthodontic care for adults and children
* 6 weeks paid leave for parents of newborn or newly adopted children
* Pension plan that provides income when you retire (after working at least three years)
* Employer paid life insurance to provide support for your family in the event of death
* Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
* Tax-free expense accounts for health, dental, and dependent care
* Resources that provide support and promote physical, emotional, social, and financial well-being
#### **Support to help you reach your career goals:**
* Training, classes, and professional development
* Tuition reimbursement
* Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
#### **Employee Assistance Program (EAP) for work/life support:**
* A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
* Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
* Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
**Programs, resources and benefits eligibility varies** based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
**EQUAL OPPORTUNITY EMPLOYERS**
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
**APPLICANTS WITH DISABILITIES**
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
