Contact Center Engineer (NICE CXOne)

Staffing and Recruiting
Lansing
January 7, 2025
Remote
Apply Now

Job Description

If this blog helped you, spread the word!

A Public Sector client of ours is looking for a Contact Center Engineer (NICE CXOne) to work on their ongoing project in the Lansing, MI office.

Below are the additional details of this role:

Required Skills:

We need a minimum of 5+ years of hands-on experience in the following.

* Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, Omnichannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant)
* NICE CXOne Studio experience
* Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python
* Ability to develop, maintain, and troubleshoot webservice API calls

This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.

If this blog helped you, spread the word!

Related Jobs