Desktop Support Specialist

Staffing and Recruiting
Madison
November 26, 2024
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Job Description

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A Public Sector client of ours is looking for a Desktop Support Specialist to work on their ongoing project in the Madison, WI office.

Below are the additional details of this role:

Required Skills:

* Remote Desktop Management Tools
* Experience in technical writing and documentation
* Analytical/problem solving skills
* Customer Service
* Excellent oral and written communication skills and advanced customer support skills
* Technical Assistance and user support
* MS Office products
* Active Directory Tools
* General understanding of Microsoft MECM/SCCM (for patch management, software deployment, and inventory management)
* Installation and maintenance of PC’s
* Knowledge of VMware Horizon, VMWare workstation, Microsoft VPC or similar product
* Mobile device management (iPad, iPhone, Android)
* Troubleshooting all hardware
* Application Support
* Mac OS X
* MS Windows 10

This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.

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