Field Service Representative I (Elkridge, MD) (New Health Care Company)

Job Description

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description:
Field Service Representative I (Elkridge, MD)
3M Health Care is now Solventum
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients’ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You’ll Make in this Role

As a Field Service Representative I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:* Training customers on Solventum products and processes through basic troubleshooting protocols
* Ensuring adherence of operational compliance of self to company and departmental policies and procedures to maintain a safe work environment
* Providing input and oversight of the facility to include administrative duties to operational requirements compliance
* Overseeing of local business operations to include metrics and required use of couriers
* Preparing medical equipment (cleaning and disinfecting), disposables and documentation for use and return and executing research for missing & misplaced equipment
* Prioritizing equipment needs to execute daily customer support needs, including quantity, time frame and resource allocation
* Processing documentation for delivery and retrieval of products and loading & unloading medical devices and supplies
* Maintaining appearance of facilities and vehicles, ensuring routine maintenance is completed and recorded as required by policy & procedure.
* Serving as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location

Company Vehicle
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position
Your Skills and Expertise

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:* High School Diploma/GED or higher
* Two (2) years’ experience in a customer facing position a private, public, government, or military environment
* Current, Valid Driver’s license

Additional qualifications that could help you succeed even further in this role include:* Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties
* Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)
* 1-2 years’ experience in training and scheduling & assigning daily work activities in a single location
* Experience with Microsoft Office applications

For current employees, internal transfer restrictions may not apply. For more details, contact your local recruiter/HR team.
Work location: Onsite Elkridge, MD
Travel: May include up to 20% domestic
Relocation Assistance: Not authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Applicable to US Applicants Only:The expected compensation range for this position is $47,661 – $58,252, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Solventum Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the

terms.