Founding Senior Solution Engineer
Job Description
Overview
Retell is a AI phone call platform automating call center communications, including sales, support, customer engagement, and retention calls (e.g., promotional calls, debt collection, etc.).
We closed a $4.7M seed round and achieved remarkable growth, reaching $5M in annualized revenue within 10 months. Retell AI is proudly backed by Alt Capital, Y Combinator, and other leading investors.
Position: Founding Senior Solution Engineer
Job type: Full-time, 40 hr/week onsite with flexible hours + 25 hr/week work from home
Salary: $130K – $170K
Equity: 0.10% – 0.3%
Commision: Based on performance
Bonus: $13k – $17k
Location: Redwood City, CA, US
US visas: Sponsors Visa & Greencard
Benefits: 100% medical, dental, vision insurance covereage for you. Unlimited breakfast, lunch, dinner, and snacks. Gym, daily communte fee reimbursed.
Apply Here
Video Walk Through About The Product
Job Description
Roles and responsibilities
* Partner with sales to drive successful deals and customer outcomes, ultimately increasing our number of enterprise customers
* Lead qualified product demos and pre-sales process for prospective customers
* Collaborate internally to maintain our documentation, demo environments and serve as a Sales Team for product requests
* Support solution selling and work cross-functionally with customers and internal partners to find solutions
* Lead and successfully execute POCs and POVs, building trust and collaboration with key technical stakeholders, to drive successful completion of engagements.
* Report product feature requests back to product teams
Qualifications
* Undergraduate degree in CS/CE/EE. 1+ year of working experience
* Friendliness & Empathy – Strong communication and presentation skills.
* Accountability & Collaboration – Comfortable working with both sales and engineers. Will do whatever it takes to deliver projects on-time.
* Proactiveness & Urgency – Willing to work long hours. Can juggle between multiple projects and deadlines.
* Growth Mindset & Love of Learning – Strong adaptability in any setting. Has exposure to the latest tech trends, know how to use a wide range of technical and non-technical tools
Benefits
* Competitive salary with an equity package, year end bonus
* Best health, dental and vision insurance available, 100% covered by Retell for you
* Catered Breakfast, Lunch and dinner everyday
* Monthly commute expenses fully covered
* Unlimited snacks and drinks
* Monthly Wellness reimbursement that you can spend on anything health related
* H1B and Green Card sponsorship available
* Option to reside at the office with your own private bedroom.
* A friendly office cat to brighten your day!
* The chance to innovate and push the boundaries of voice AI in a dynamic, venture-backed startup
