Fraud BA

Job Description

US citizens, Green Card Holders, and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time

Job Title: Fraud BA

Location: New York, NY

Duration: 12+ Months

Job Description:

Qualifications Required:

* 5+ years of experience in analytics and systems development
* Proven analytical abilities
* Knowledge of Payment industry and Financial Fraud
* Excellent communication skills, with an ability to translate data into actionable insights
* Experience with Agile development process
* Strong working knowledge of JIRA
* Experience in generating process documentation and reports
Qualifications Desired:

* Experience with Case Management Tool, workflow or BPMS
* Proven ability to manage projects and user testing
* Strong working knowledge of relevant Microsoft applications, including Word, Excel, Visio
Essential functions and responsibilities:

* Define the system requirements and specifications including analyzing the Early Warning System’s ZFC file specification and sample data to define a similar file version for TCH’s Fraud solution; also will define the Fraud pre-send API specification for input and output.
* Analyze Case Management from Salesforce and TCH’s internal service / ticking systems, define the business needs and functional specifications for the Case Management including the fraud classification, workflow, notification mechanism and standards.
* Perform, evaluate, and communicate thoroughly, providing detailed quality assurance throughout the SDLC.
* Determine and develop user requirements for systems in production to ensure maximum usability.
* Partner with stakeholders across business units (ex: Strategy, Product, O&T, PMO, Finance, Security, Compliance) to develop analyses and documentation in a collaborative way, communicating effectively with production, managerial, and executive teams.
* Evaluate, analyze, and communicate systems requirements on a continuing basis.
* Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.
* Serve as the primary source for Agile iteration tasks, input, and elaboration.
* Act as a key player in defining the satisfaction and acceptance criteria.
A reasonable, good faith estimate of the minimum and maximum for this position is $65/Hr to $70/Hr with Limited benefits