Help Desk Analyst

Staffing and Recruiting
Chester
October 14, 2024
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Job Description

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A Public Sector client of ours is looking for a Help Desk Analyst to work on their ongoing project in the Chester, PA office.

Below are the additional details of this role:

Required Skills:

We need a minimum of 5+ years of hands-on experience in the following.

* Tier 2 technical support for hardware and software
* Experience with call tracking and ticketing software
* Provides user training, documentation, manuals
* Managing and assigning support issues
* 4-year college degree in field of specialty or equivalent experience

This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.

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