Help Desk Analyst
Job Description
A Public Sector client of ours is looking for a Help Desk Analyst to work on their ongoing project in the Chester, PA office.
**Below are the additional details of this role:**
**Required Skills:**
**We need a minimum of 5+ years of hands-on experience in the following.**
* Tier 2 technical support for hardware and software
* Experience with call tracking and ticketing software
* Provides user training, documentation, manuals
* Managing and assigning support issues
* 4 year college degree in field of specialty or equivalent experience
This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.
