Help Desk Operations Support Analyst

Staffing and Recruiting
Mechanicsville
December 13, 2024
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Job Description

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A Public Sector client of ours is looking for a Help Desk Operations Support Analyst to work on their ongoing project in the Mechanicsville, VA office.

Below are the additional details of this role:

Required Skills:

* Tier 1 Help Desk Support
* Help Desk Ticketing Systems
* Hardware/Software Troubleshooting
* Customer Service/Retail Support
* Remote Support Tools
* A+, ITIL, Security+ or Network+ Certification
* Degree in Relevant Field or equivalent experience in IT Support
* Strong communication skills, creative problem solving, highly organized

This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.

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