Help Desk Operations Support Analyst

Job Description

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Swift Strategic Solutions Inc, is seeking the following. Apply via Dice today!

A Public Sector client of ours is looking for a Help Desk Operations Support Analyst to work on their ongoing project in the Mechanicsville, VA office.

Below are the additional details of this role:

Required Skills:

* Tier 1 Help Desk Support
* Help Desk Ticketing Systems
* Hardware/Software Troubleshooting
* Customer Service/Retail Support
* Remote Support Tools
* A+, ITIL, Security+ or Network+ Certification
* Degree in Relevant Field or equivalent experience in IT Support
* Strong communication skills, creative problem solving, highly organized

This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.