IT Client Services Site Lead – Columbia, MO (Solventum)

Job Description

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description

IT Client Services Site Lead – Columbia, MO (Solventum)

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients’ lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As a Client Service IT Site Lead, You Will Have The Opportunity To Tap Into Your Curiosity And Collaborate With Some Of The Most Innovative And Diverse People Around The World. Here, You Will Make An Impact By

* Responsibility and Accountability for IT Client Services Delivery and support for the Solventum Columbia, MO Plant
* Confidently choose methods within a broadly defined process and tools to produce desired results
* Support work groups with clearly defined roles within one functional discipline
* Handles non-routine and difficult inquiries from internal and external customers
* Resolves issues and conflicts related to direct reports, ensuring all Company policies and procedures are followed
* Communicates effectively and professionally with internal and external business customers
* Ensure the availability, performance, and security of IT infrastructure, operating IT components of local statutory and audit requirements
* Collaborate with global IT teams to align IT infrastructure strategies and initiatives
* Infrastructure Asset Management including asset ordering, inventory management including depreciation and harvest

Your Skills And Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

* High School Diploma/GED (completed and verified prior to start)
* Five (5) years of professional IT experience in a private, public, government or military environment

Additional qualifications that could help you succeed even further in this role include:

* Cross-functional IT expertise (applications, security, network and database infrastructure)
* Experience working in a large, multi-national corporation
* Leading initiatives to cultivate growth
* Demonstrate use of effective problem-solving skills
* Proven ability to effectively communicate with all employees and external business contacts while conveying a positive, service-oriented attitude, maintain complete confidentiality and discretion in business relationships, exercise sound business judgment and customer sense of urgency.
* Experience in managing and leading IT teams
* Knowledge of IT infrastructure, including network, server, and storage technologies
* Specific Client Services knowledge and support of PCs, monitors, printers and mobile devices.
* Familiarity with ITIL or other IT service management frameworks

Work location: Columbia, MO

Travel: Not applicable

Relocation Assistance: Not applicable

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Applicable to US Applicants Only:The expected compensation range for this position is $119,076 – $145,537, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

Solventum Global Terms of Use and Privacy Statement

Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the

terms.