Junior System Admin || W2 || Hybrid
Job Description
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Paradigm Infotech, is seeking the following. Apply via Dice today!
“s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time.”
Role: Junior System Admin
LOCATION DETAILS: hybrid 3 days a week in office – HQ_Evansville IN
Work mode: HYBRID 3 days
Rate: $—/hr on w2 no benefits
Visa:
Leve 1 Monitoring Center Analyst
6 mos, likely extended
ABOUT THE ROLE:
* Seniority Level/Target years of experience: 1 year of experience
MUST HAVE Skills:
* At least 1 year of experience in a technical support, IT monitoring, or system operations role.
* Fundamental understanding of networking concepts (TCP/IP, DNS, HTTP, etc.) and IT infrastructure (servers, databases, cloud services such as Azure and AWS).
* Familiarity with cloud environments like Azure and AWS, including basic monitoring tasks such as resource utilization, virtual machines, storage, and services within these platforms.
* Experience with monitoring tools and systems used to track and report system health and performance.
* Ability to work independently and as part of a team in a fast-paced environment.
* Strong analytical and problem-solving skills, with attention to detail.
* Excellent communication skills, both written and verbal.
* Ability to handle multiple tasks simultaneously while maintaining a high level of accuracy.
* A strong customer service orientation with a focus on resolving technical issues efficiently.
Desired Skills:
* Basic understanding of monitoring and observability principles and best practices.
* Experience with common monitoring and alerting tools (e.g., Grafana, OpsRamp, BigPanda, Elastic, App Dynamicsetc.).
* Familiarity with cloud-based monitoring tools and services in Azure and AWS (e.g., AWS CloudWatch, Azure Monitor).
* IT certifications such as CompTIA A+, Network+, or AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or similar certifications are a plus.
Responsibilities:
* Monitor and respond to system alerts and notifications from various platforms, including cloud environments (Azure, AWS), network, applications, servers, and databases.
* Identify, diagnose, and resolve basic technical issues related to system performance, connectivity, and cloud resources.
* Escalate complex or unresolved issues to the appropriate technical team or senior analyst.
* Ensure accurate documentation of incidents, including steps taken, resolutions, and any follow-up actions required.
* Perform routine checks and reports on system health and performance, focusing on both on-premises and cloud-based systems.
* Provide first-level support for clients and end-users, troubleshooting issues through phone, email, or ticketing systems.
* Assist in maintaining the integrity and availability of critical systems by responding to alerts and performing preventive tasks, including those within cloud platforms like Azure and AWS.
* Collaborate with cross-functional teams to improve incident response times and overall operational efficiency.
* Maintain knowledge of best practices and emerging technologies in monitoring, especially in cloud environments like Azure and AWS, to ensure continual improvement.
* Timeline to start/fill:
* 3/17
Interview Process (how many rounds and any details): 1 interview
