[Korean Bilingual] Engineering – Quality Engineer 2 (13127-3)
Job Description
**Position Overview**
* Job Title: [Korean Bilingual] Quality Engineer 2
* Bachelor’s degree in engineering required
* 2-4 years experience required.
**Location**
* 6625 Excellence Way, Plano, TX, USA- Fully onsite
**Benefits & Perks**
* Medical Insurance (Health, Dental & Vision)
* 401(k) with Company Match
* H1B/Green Card Sponsorship for qualified employee
* Hands-on experience at global industry leader Samsung
* Opportunities for career advancement
**Top Skills:**
* Trouble shooting skill in mobile industry
* Market issue f/u experience
* Data Analysis
**Summary:**
The main function of a quality engineer is to research and test the design, functionality and maintenance of products, equipment, systems and processes and develop quality standards. A typical quality engineer has the ability to read and interpret blueprints, and evaluate product integrity and standards.
**Responsibility**
* Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.
* Establishes program to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.
* May write training material and conduct training sessions on quality control activities.
* May specialize in areas of quality control engineering, such as design, incoming material, process control, product evaluation, product reliability, inventory control, metrology, automated testing, software, research and development, and administrative application.
**Skills**
* Creativity, verbal and written communication skills, analytical and problem solving ability
* Team player and detail oriented.
* Basic ability to read and interpret blueprints, technical drawing, schematics and computer-generated reports
* Previous experience with computer applications and software related to engineering field, such as Computer Aided Design (CAD)
**Education/Experience**
* Bachelor’s degree in engineering required.
* 2-4 years experience required.
**Key Notes**
* Responsible to tackle mobile quality issues from various streams including data from Carrier, VOC, Supply Chain, Customer Care, B2B and Network Performance.
* Mainly deal with issues after mobile product is launched in the market
* Provide technical support for the client carriers’ marketing and engineering personnel on issues reported from market
* Perform stationary and field test of issue reproduction
* Communicate with internal R&D, carriers, and customers for the market issue reported and follow up
* Track, collect and analyze network KPI and other quality data in case of major issue is reported
* Managing master data, including creation, updates, and deletion.
* Bachelor’s degree in Engineering, preferably in Computer Science, Computer Engineering, and Electrical Engineering or equivalent level of work experience
* Minimum 1-3 years of experience in wireless industry preferred in Mobile QA or Mobile testing
* Familiar with LTE and IMS/VoLTE Protocol
* Knowledge of Android infrastructure
* Familiar with Python, C++, Java
* Write / Review TCs
* Strong analytical and problem-solving skills, with the ability to extract actionable insights from complex datasets. Experience with statistical modeling, machine learning, or predictive analytics is a plus.
* Ability to perform root cause analysis, decision analysis and establish process mapping is a plus
Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!
Our vision is ‘We Want to See You Grow’ to become the industry leader for both employee and company.
For more information about JND, please visit www.jndsolutions.com (http://www.jndsolutions.com/)
(http://www.jndsolutions.com/)
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