Job Description
Dice is the leading career destination for tech experts at every stage of their careers. Our client, SmallArc, Inc, is seeking the following. Apply via Dice today!
**Kubernetes Application Support Engineer**
Location: New York, NY (Hybrid 3 days onsite)
Any Visa Except H1B
Fulltime Role
**Position Description**
**Job Summary**
We are seeking a skilled Kubernetes Application Support Engineer to manage, monitor, troubleshoot, and optimize containerized applications running on Kubernetes clusters. The ideal candidate will have strong hands-on experience in container orchestration, cloud platforms, CI/CD pipelines, and production support processes.
**Key Responsibilities**
– Provide L2/L3 production support for containerized applications running on Kubernetes.
– Monitor cluster and application health using Prometheus, Grafana, and the ELK stack.
– Troubleshoot application, pod, node, and networking issues within Kubernetes environments.
– Manage deployments using Helm charts, Argo CD, or CI/CD pipelines.
– Perform root cause analysis (RCA) for incidents and implement preventive measures.
– Collaborate with DevOps and development teams to ensure release management and environment stability.
– Manage scaling, resource optimization, and workload performance tuning.
– Handle Kubernetes upgrades, patching, and cluster maintenance.
– Implement and maintain security best practices (RBAC, Network Policies, Secrets management).
– Maintain documentation, runbooks, and SOPs for ongoing operations.
**Technical Skills**
**Required Skills & Qualifications**
– Strong hands-on experience with Kubernetes (K8s) architecture and components.
– Experience with Docker and containerization concepts.
– Knowledge of cloud platforms such as:
– Microsoft Azure (AKS)
– Google Cloud (GKE)
– Experience with CI/CD tools: Jenkins, GitLab CI, or GitHub Actions.
– Familiarity with Infrastructure as Code (IaC): Terraform, CloudFormation.
– Solid understanding of Linux system administration.
– Knowledge of networking concepts including Ingress, Services, DNS, and Load Balancers.
– Experience with monitoring and logging tools:
– Prometheus
– Grafana
– Elasticsearch / Kibana
**Soft Skills**
– Strong analytical and troubleshooting abilities.
– Excellent communication and stakeholder management skills.
– Willingness to participate in 24/7 support rotations if required.
– Familiarity with ITIL-based incident and change management processes.