Job Description
* Job Title: **Marketing Analyst/Coordinator 3**
* Job Type: Regular Full-Time, Hourly
* BA/BS in operations, business management or related experience required
* 6+ years of experience in events management, events coordinator and project management
**Location**
* 6625 Excellence Way, Plano, TX, USA
* Hybrid: Onsite Monday-Thursday, WFH Friday
**Benefits**
* Medical Insurance (Health, Dental & Vision)
* 401(k)
* Paid Time Off
* H1B/Green Card Sponsorship for qualified employee
* Hands-on experience at global industry leader Samsung
* Opportunities for career advancement
**Position Summary:**
The Operations Event Manager will project manage all events for the retail corporate team and field teams. Events can range from small pop-up experiences to 1300+ attendee conference events. The Operations Event Manager will be responsible for end-to-end support of all events. Some, but not all of the requirements include, vendor management of all external event providers, delivery of all planned/scheduled programs, project management of all event elements, budgets and timelines, provide program calendars for all programs and events for the field team of 440+ Samsung associates and supporting 50k+ retail sales associates. This role will also require cross-functional partnerships with senior leadership events team and internal field, sales and channel organizations.
**Role and Responsibilities:**
* Supervise the day-to-day event operations and staffing of each event
* Meticulously plan and manage programs, on time, on budget and to scope
* Manage and report all planned events and engagement calendars
* Host meetings to ensure collaboration, including managing the virtual meetings features such as screen sharing, recording, polling, breakout rooms, muting, etc.
* Providing post-event support including, attendance reports, post mortems, etc.
* Work with internal creative teams, agencies, training organization and platforms to deliver content
* Provide reporting to measure and analyze KPI’s and success of event programs
* Coordinate necessary executive attendees with rehearsal times, run of show, presentation content, set up time and on-stage times
* Manage 3rd party event company and labor company to ensure timeliness, budget adherence and execution
* Track all spending of events against budget and provide recap of each event cost and ROI
* Manage the intake process for all retail event requests, and work collaboratively with all teams that have a part in supporting the event, ensuring they are on track to deliver all necessary items for the event
* Ensure that all 3rd party labor is briefed on the program, expectations and KPIs for the event
* Bring in all necessary teams for events as needed, such as, security, general affairs and IT
* Collect and compile all event feedback and lessons learned, provide recap to leadership team and work collaboratively to improve any areas of the event process
* Create and manage tasks while adhering to deadlines show casing the ability to organize and prioritize timely and effectively
* Work collaboratively with the finance team on all forecasting, budgeting, funding and invoices of each event
* Manage any additional operational tasks as assigned
**Minimum Qualifications**
* BA/BS in operations, business management or related experience required
* 6+ years of experience in events management, events coordinator and project management
* Experience working in retail stores, retail multi-unit manager, events, retail operations, project management
* Experience working in a corporate environment is preferred
* Strong experience working in a matrixed organization with different stakeholders and a broad variety of responsibilities
* Ability to manage and influence across highly cross-functional teams including sales, customer support, PR, social and marketing
* Experience managing projects of varying complexity; time management and project management are critical skills
* Experience with Adobe Suite, Microsoft Office, and SharePoint
* Excellent verbal and written communications skills
* Adapts well to a fast-paced environment
* Ability to travel approximately 10-20% of the time
Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!
Our vision is ‘We Want to See You Grow’ to become the industry leader for both employee and company.
For more information about JND, please visit www.jndsolutions.com
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Job Types: Full-time, Contract
Pay: $37.00 – $40.00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Work Location: In person