SAP Service Management Lead Architect consultant

Job Description

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Job Description –

Must Have : SM with FSM and good communications and leadership experience for this that would be great. in addition, they were looking for more Field Service Management and well-rounded Public Cloud experience.

SAP Service Management Lead/ Architect consultant

Hybrid

Location: Dallas, Texas and Florida

Duration: 6+ months

Visa: and H1b

Updated LinkedIn

Client: CognitManufacturing Client

Project: SAP S/4HANA Public Cloud Implementation/Global Rollout (currently in Explore phase)

Responsibilities:

* Serve in a client-facing role, responsible for gathering and analyzing business requirements, then translating them into detailed design specifications.
* Configure SAP Service Management (SM), ensuring alignment with business needs and best practices.
* Collaborate closely with offshore teams to ensure smooth implementation and system integration, maintaining clear communication with onshore counterparts.
* Support the ongoing implementation of SAP S/4HANA Service and assist in addressing any client-specific requirements or challenges that arise.

Must Have Requirements:

“Candidates should have at least 15+ years of total IT experience.”

Strong Team Leading exp ( minimum 7-8+ years of team lead exp.)

* Minimum of 7+ years of experience in SAP Service Management (SM) or Customer Service (CS) module, with a proven track record in both implementation and support.
* Hands-on experience with SAP S/4HANA Service, Public Cloud experience, with a solid understanding of integration points with other SAP modules.
* Experience working with offshore delivery models, demonstrating effective collaboration and communication with onshore teams.
* Strong communication, problem-solving, and analytical skills, with the ability to manage multiple tasks and deliver high-quality results under tight deadlines.
* Serve in a client-facing role, responsible for gathering and analyzing business requirements, then translating them into detailed design specifications.
* Configure SAP Service Management (SM), ensuring alignment with business needs and best practices.
* Collaborate closely with offshore teams to ensure smooth implementation and system integration, maintaining clear communication with onshore counterparts.
* Support the ongoing implementation of SAP S/4HANA Service and assist in addressing any client-specific requirements or challenges that arise.
* Experience working with offshore delivery models, demonstrating effective collaboration and communication with onshore teams.
* Strong communication, problem-solving, and analytical skills, with the ability to manage multiple tasks and deliver high-quality results under tight deadlines.