Senior Desktop Support Technician

Job Description

A Public Sector client of ours is looking for a Senior Desktop Support Technician to work on their ongoing project in the Richmond, VA office.

Below are the additional details of this role:

Required Skills:

We need a minimum of 6+ years of hands-on experience in the following.

* Strong working knowledge of computer systems, hardware, and software, including drivers and bios
* Excellent problem-solving, analytical, and team-working skills
* Excellent communication and interpersonal skills.
* demonstrated ability to obtain feedback from customers to improve training methods.
* Writing and editing training manuals.
* Running reports and analyzing common complaints and problems.
* An openness to learning new technologies.
* An openness to learning new technologies.

This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role.