Senior Technical Business Analyst

October 7, 2024
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Job Description

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Emp Type: W2 or 1099…….. (No C2C)

Visa: H1B, OPT, H4EAD, GCEAD, L2, Green Card, US Citizens (Only USA Applicants)

Workplace Type: Hybrid / Onsite – Chicago / Peoria / Dallas

Experience: 5+ Yrs

Job Description:

* Senior Consultants are techno-functional resources on Salesforce Marketing Cloud (SFMC) Transformation Team, offering a powerful understanding of the SFMC ecosystem
* They are client-facing collaborative business partners who own and lead workstreams, and deliver specific components of large, complex client engagements along with other teams and stakeholders.
Responsibilities include:

* Assess impact on existing marketing cloud instance for change in source salesforce sales and service cloud instances
* Discuss, lead and design changes required to make sure marketing cloud works as before
* Explain the design to offshore developers and own the delivery Help lead the testing cycle along with sales and service cloud teams to make sure the integrated solution in working as expected
* Facilitating strategic conversations with clients to define and document business and technical requirements based on prioritized use cases
* Performing gap analysis outlining client gaps in technology, resources, and institutional
* knowledge necessary to deliver and execute a successful channel rollout

Interaction with team:

– 2 on the team ( 1 person is more of a marketing and data specialist and the 2 nd is a Sr Marketing consultant); working with ecommerce insights team and Digital Marketing enablement team. Data Configuration for salesforce marketing cloud.

Work environment:

– Hybrid/ Onsite site when needed

Education & Experience Required:

– Degree with 5+ years experience

Technical Skills (Required)

– Must have a Salesforce marketing cloud email specialist certification or Salesforce Marketing Cloud Consultant certification.

Soft Skills (Required)

– Communication skills

– Collaboration skills

– Presentation skills

– Experience working with Stakeholders and team members.

– Effective time management

Disqualifiers/Red Flags:

– If candidate does not have their current location on resume, they will be DQ

– If candidate’s do not have certification(s) on resume, they will be DQ

– Choppy tenure (if the candidate did a project, please make sure it is listed and showing that the project was completed successfully.

– If Salesforce marketing cloud is not shown on the resume as being utilized, in a project sense, they will be DQ.

Please forward your resume and contact details to vahini_b@surgetechinc.com / sahithi_s@surgetechinc.com or can call on 832-990-6448.

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