ServiceNow CSM Developer

IT Services and IT Consulting
Minneapolis–Saint Paul
October 23, 2024
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Job Description

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Job Title: ServiceNow CSM Developer

Location: Saint Paul, MN (Hybrid)

Fulltime

Salary / C2C is open

Client:LTI Mindtree

Exp – Min – 12 yrs

Mandatory Skills:

ServiceNow Customer service Management

implementation and ServiceNow customer application exp & FSO not Mandatory

Client is looking for USC,GC, H1b is fine

Client is looking for 12+Years candidates

Job Description:

Configuration and enhancements on the ServiceNow FSO

platform

Configure ServiceNow CSM Modules workflows applications scripts and integrations

Document technical design development processes and solution configurations

Identify opportunities to optimize performance and improve scalability

Develop ServiceNow FSO configurations including CSM data model setup PA enablement Commercial and Servicing Lines for Insurance workflow development etc

Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc

Document FSO development configuration and technical details prepare training material

Lead customer discussions demos and participate in customers engineers configuration reviews

Conduct workshops on development showcase and show and tell of developed product

Certified System Administrator

FSO Certified

Skills

ServiceNow-FSO

FSO Implementation

ServiceNow Technical Consultant

CSM

Custom Applications

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