Onshore (US Based) Coordinator for Manufacturing Software Development

Job Description

**IF YOU ARE NOT AN US NATIONAL PLEASE DON’T APPLY. OUR SOFTWARE NEEDS ITAR/CMMC COMPLIANCE AND NON-US NATIONALS DONT QUALIFY**

**THIS IS A JOB IN OFFICE IN SOUTH BEND, INDIANA. IF YOU CANNOT RELOCATE TO SOUTH BEND, INDIANA, PLEASE DON’T APPLY.**

************ IMMEDIATE HIRING **************

**Job description**

**About us:**

Join a vibrant and dynamic team at Paapri Cloud Technologies, a leading national IT and Consulting Company specializing in Manufacturing Technologies Consulting. You will be selling name brand software systems such as Oracle, Infor, and all the manufacturing solutions including Engineering Services, Machine Connectivity, IoT that Paapri offers to small to Mid Market Manufacturers around the Globe. The world is your oyster. No Manufacturing company will be left behind. If they have a Problem, Paapri will have a solution.

An onshore coordinator for Paapri Cloud Technologies will play a critical role in bridging the gap between the onshore team (In the United States) and the offshore development team (In Kolkata, India). Here’s a breakdown of the key responsibilities and roles:

1. **Client Communication:**

* **Primary Point of Contact:** The onshore coordinator serves as the main point of contact for the client, managing day-to-day communications, gathering requirements, and ensuring that the client’s expectations are met.
* **Requirement Gathering:** They work closely with the client to understand and document project requirements, ensuring they are clear and complete before relaying them to the offshore team.

2. **Project Management:**

* **Task Coordination:** The coordinator assigns tasks to the offshore team based on the project plan and ensures that these tasks align with the client’s needs.
* **Progress Monitoring:** They track the progress of the project, ensuring that deadlines are met and that the work produced meets quality standards.
* **Issue Resolution:** The onshore coordinator helps resolve any issues that arise, whether technical or related to misunderstandings, ensuring smooth collaboration between teams.

3. **Cultural and Time Zone Bridging:**

* **Cultural Mediation:** They help navigate cultural differences that might affect communication and collaboration, ensuring a harmonious working relationship between onshore and offshore teams.
* **Time Zone Management:** The coordinator manages the time zone differences, scheduling meetings and coordinating work hours to optimize productivity and communication.

4. **Quality Assurance:**

* **Code Review and Testing:** In some cases, the onshore coordinator may be involved in reviewing code, testing software, and ensuring that deliverables meet the client’s quality standards.
* **Feedback Loop:** They facilitate a feedback loop between the client and the offshore team, ensuring continuous improvement in the development process.

5. **Documentation and Reporting:**

* **Status Reporting:** The onshore coordinator regularly updates the client and stakeholders on the project’s status, highlighting any risks or issues that need attention.
* **Documentation:** They ensure that all project-related documents are up-to-date and accessible to both onshore and offshore teams.

6. **Stakeholder Management:**

* **Expectation Management:** They manage the expectations of all stakeholders, ensuring that the project stays on track in terms of scope, time, and budget.
* **Client Relationship Building:** The onshore coordinator works to build and maintain a strong relationship with the client, ensuring long-term partnership and trust.

7. **Technical and Domain Expertise:**

* **Domain Knowledge:** They often have a deep understanding of the client’s industry, which allows them to provide valuable insights and ensure that the software being developed aligns with business needs.
* **Technical Liaison:** While they may not be as technically involved as developers, they need a good understanding of the technology being used to effectively communicate between the client and the offshore team.

8. **Training and Onboarding:**

* **Onboarding New Members:** The onshore coordinator may be responsible for onboarding new offshore team members, providing them with the necessary information and resources to get started.
* **Knowledge Transfer:** They ensure that knowledge is effectively transferred between onshore and offshore teams, particularly when new features or changes are introduced.

Overall, you will ensure that both the client and the India development team are aligned, working towards common goals, and that the project is delivered successfully.

**Salary Range:**

* **Entry-Level (0-2 years of experience):** $50,000 – $65,000 per year
* **Mid-Level (3-5 years of experience):** $65,000 – $85,000 per year
* **Senior-Level (5+ years of experience):** $85,000 – $110,000+ per year

**Qualifications:**

1. **Educational Background:**

* **Bachelor’s Degree:** A degree in a relevant field such as Computer Science, Information Technology, Software Engineering, or Business Administration is required.
* **Project Management Certification (Optional):** Certifications like PMP (Project Management Professional), PRINCE2, or Agile certifications (e.g., Certified Scrum Master) can be highly beneficial.

2. **Work Experience:**

* **Industry Experience:** At least 3-5 years of experience in software development, project management, or a related field. Experience working with offshore teams is often preferred.
* **Domain Knowledge:** Understanding the specific industry in which the company operates (e.g., finance, healthcare, e-commerce) can be advantageous.

3. **Technical Skills:**

* **Understanding of Software Development Life Cycle (SDLC):** Knowledge of various development methodologies (e.g., Agile, Waterfall) and the ability to manage projects through different phases of SDLC.
* **Basic Technical Knowledge:** Familiarity with programming languages, frameworks, and tools used by the offshore team, though deep technical expertise is not always required.
* **Project Management Tools:** Proficiency in tools like Jira, Trello, Asana, or Microsoft Project for task management and tracking progress.

4. **Communication and Interpersonal Skills:**

* **Strong Communication Skills:** The ability to clearly convey information between the client and offshore team, both in writing and verbally.
* **Interpersonal Skills:** Building and maintaining positive relationships with clients, stakeholders, and team members is crucial.
* **Cultural Awareness:** Sensitivity to cultural differences and the ability to manage diverse teams effectively.

5. **Leadership and Management Skills:**

* **Team Management:** Experience in leading teams, coordinating tasks, and ensuring that everyone is working towards common goals.
* **Problem-Solving:** The ability to quickly identify and resolve issues that arise during the project lifecycle.
* **Time Management:** Efficiently managing your own time and the team’s to ensure that deadlines are met.

6. **Client and Stakeholder Management:**

* **Client-Facing Experience:** Experience in managing client relationships, setting expectations, and ensuring client satisfaction.
* **Negotiation Skills:** The ability to negotiate deadlines, scope changes, and other project-related matters with the client and offshore team.

7. **Flexibility and Adaptability:**

* **Adaptability to Time Zones:** Willingness to work across different time zones, often requiring flexibility in work hours.
* **Agility in Managing Changes:** The ability to quickly adapt to changes in project scope, timelines, and priorities.

8. **Language Skills (Optional):**

* **Multilingual Abilities:** If working with teams in different countries, knowledge of additional languages may be beneficial, though English is typically the primary language used.

9. **Soft Skills:**

* **Attention to Detail:** Ensuring that all aspects of the project are carefully managed and nothing is overlooked.
* **Emotional Intelligence:** Understanding and managing emotions, both your own and others’, to navigate complex interpersonal dynamics.

Job Type: Full-time

Pay: $50,000.00 – $110,000.00 per year

Benefits:

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance

Schedule:

* Monday to Friday

Application Question(s):

* Are you a citizen of The United States of America? (H1B, H4, OPT, Green Card, please answer NO

Education:

* Bachelor’s (Required)

Ability to Commute:

* South Bend, IN 46601 (Required)

Ability to Relocate:

* South Bend, IN 46601: Relocate before starting work (Required)

Work Location: In person