Chief of Staff

Job Description

### Who you are
– 6+ years of experience in strategy, consulting, product, program management or a similar leadership role
– Exceptional problem-solving and analytical skills
– Strong ability to manage multiple projects and prioritize effectively
– Outstanding communication and interpersonal skills
– Experience working in a fast-paced and dynamic environment
– High emotional intelligence and ability to build trusted relationships
– Proficiency in business software, including project management tools and data analysis platforms

### What the job involves
– We are seeking a highly motivated and strategic Chief of Staff to serve as a right-hand partner to our CEO and executive team at TwelveLabs
– The Chief of Staff will drive operational efficiency, oversee key initiatives, and ensure seamless communication across the organization, including Product, Engineering, Sales, and Operations
– This role requires a dynamic leader who can anticipate challenges, foster cross-functional collaboration, and execute high-impact projects that align with our company’s goals
– You will be responsible for ensuring that strategic decisions are implemented effectively, helping the organization scale efficiently while maintaining a strong company culture
– Strategic Leadership: Partner with the CEO and executive team to set strategic priorities and align them across teams. Act as a thought partner in identifying new business opportunities, improving processes, and resolving complex challenges
– Project Management & Execution: Lead and manage high-priority cross-functional projects, from ideation through execution, ensuring projects are completed on time and within scope
– Operational Excellence: Enhance and streamline business processes, driving continuous improvement across departments. Provide operational support by tracking KPIs, milestones, and deliverables to ensure maximum efficiency
– Stakeholder Communication: Serve as the primary point of contact for internal stakeholders, facilitating clear and transparent communication across teams and departments. Act as a liaison between the CEO and the rest of the organization to ensure alignment and execution of the company’s vision
– Problem-Solving & Decision Support: Anticipate potential obstacles and proactively provide solutions that align with the organization’s strategic goals. Analyze data to provide actionable insights that aid decision-making
– Cross-Functional Collaboration: Foster a culture of collaboration, driving alignment across different teams. Work closely with the leadership teams from Product, Engineering, Sales, and Operations to ensure that business goals are met effectively and efficiently
– Ad-Hoc Leadership: Take on special projects or initiatives, including handling sensitive, high-stakes situations, while supporting the CEO in their executive duties as required

### Benefits
– Full health, dental, and vision benefits
– Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years
– Remote-flexible, offices in San Francisco and Seoul and coworking stipend
– VISA support (such as H1B and OPT transfer for US employees)