Technical Writer 4

Job Description

Hi,

Hope you are doing well.

We have openings for the below mentioned role. Please go through the job description.

Job Title: Technical Writer 4

Job Location: Columbus, OH (3 days onsite in a week)

Duration: 12+ months

Documents Must Require : Visa Copy, DL and Passport number (For H1b and GC candidate)

Client : State of OH

Required One Page Written Sample

Qualifications

This position will be responsible for understanding and providing documentation for projects within the Division of Information Technology.

• Develop, enhance and maintain documentation of IT projects, including process documentation, reports, user manuals, and other materials requested by project teams.

• Review and prioritize documentation service requests.

• Research problems before approaching Manager or Team Lead for assistance.

• Develop options and recommendations to assist documentation to team members for resolving issues.

• Maintain documentation and documentation libraries.

• Identify, create, revise and maintain documentation and templates.

• Communicate and work with customers and other Client personnel as necessary.

• Work with Team members to enhance their understanding of process documentation.

• Identify and make recommendations around documentation and templates needed.

• Communicate accurate and useful status updates.

• Manage and report time spent on all work activities.

• Follow quality standards.

• Able to work in team environment.

• Complete assigned tasks.

• Strong communication skills – both written and spoken.

Experience:

• Experience defining and creating process documentation.

• Experience in maintaining document libraries.

• Experience in developing business processes.

• Ability to work in a fast-paced environment.

• Ability to document procedures in logical sequence.

• Experience in working with both internal and external customers.

• Excellent organizational skills.

• Ability to collaborate with supporting resources across business units.

Required Skills:

• 2-year college degree or equivalent of relevant experience.

• Excellent communication skills; have excellent professional oral and written skills.

• Ability to build solid business relationships in an emerging environment.

Desired Skills:

• Exposure to ServiceNow ticketing system a plus.

• Two years technical documentation writing experience.

• Demonstrated experience using graphics, pictures, charts and other visual means to convey important information to desired audience.

Thanks,

Lead Recruiter

740-247-5006 Ext-1003

soni@orbitsystemsinc.com

www.orbitsystemsinc.com