Trainer

Job Description

* Job Title: Trainer 2
* Job Type: Regular Full-Time, Hourly
* **Total 5+ years’ experience in appliance repair, Previous background in training is preferred, Minimum of High School diploma**

**Location**

* 55 Challenger Road, Ridgefield Park, NJ, USA-Fully onsite

**Benefits**

* Medical Insurance (Health, Dental & Vision)
* 401(k)
* Paid Time Off
* H1B/Green Card Sponsorship for qualified employee
* Hands-on experience at global industry leader Samsung
* Opportunities for career advancement

**Top Skills**

* Excellent communication and interpersonal skills
* Organizational skills
* Ability to create a comprehensive training plan based on course needs
* Skills in MS Office applications including Word, Excel and PowerPoint
* Ability to learn new things quickly and apply learning into action

**Position Summary:**

The main function of a trainer is to conduct training and development programs for employees. This person is responsible for collecting information, conducting research, and creating training materials and programs.

Primary purpose of this position is to effectively train Samsung’s Authorized service network technicians on all CE products as well as content and video creation.

**Develop and Deliver Training:**

* Create comprehensive training programs, including classroom instruction and practical, hands-on sessions covering a range of household appliances (e.g., refrigerators, washers, dryers, ovens, etc.).
* Deliver clear, engaging, and effective training sessions tailored to various skill levels.

**Curriculum and Material Development:**

* Design and update training manuals, guides, and digital resources in line with current industry standards and technological advancements.
* Evaluate and incorporate new techniques, tools, and safety protocols into the curriculum.

Assessment and Mentorship:

* Evaluate trainees’ progress through practical assessments, quizzes, and hands-on demonstrations.
* Provide constructive feedback and one-on-one coaching to ensure continuous improvement and skill development.

**Maintain Industry Standards:**

* Ensure all training sessions adhere to industry best practices and safety regulations.
* Stay up to date with the latest trends, tools, and technological advancements in appliance repair.

**Collaboration and Communication:**

* Work closely with technical experts, industry partners, and management to align training programs with business objectives and customer needs.
* Facilitate open communication channels for trainees to ask questions and share insights.

**Background/Experience Required:**

* Total 5+ years’ experience in appliance repair
* Previous background in training is preferred
* Minimum of High School diploma

**Necessary Skills and Attributes:**

* Excellent communication and interpersonal skills
* Organizational skills
* Ability to create a comprehensive training plan based on course needs
* Skills in MS Office applications including Word, Excel and PowerPoint
* Ability to learn new things quickly

**Physical/Mental Demands:**
Because our service network is spread across the domestic US, there is requirement to travel at minimum of 50%, and up to 80%. Work is sometimes performed in an office environment, thus the ability to operate a computer keyboard and view a video display terminal between more than 50% of work time, including prolonged periods of time. The movement and transportation of equipment, could be up to 300 pounds. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenges and project management deadlines. May require working additional hours beyond normal schedule.

Our team of highly experienced developers offer a wide range of mobile application and software development positions. We also have opportunities in business operations and administrations, logistics, UX/UI design, and many more!

Our vision is ‘We Want to See You Grow’ to become the industry leader for both employee and company.

For more information about JND, please visit www.jndsolutions.com

#Samsung #Trainer#repair #NJ #Ridgefield Park #Hybrid #JND

Job Types: Full-time, Contract

Pay: $36.00 – $39.00 per hour

Expected hours: 40 per week

Benefits:

* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance

Schedule:

* 8 hour shift
* Day shift
* Monday to Friday

Work Location: In person